Customer Support

How do I reset my password?

Simply log in and click your profile picture (top-right) » go to 'Edit profile' » 'Account' » 'Password' » enter your new your password » repeat your new password » confirm with your current password » click 'Save' to update your profile.
Please note: On smaller screens the 'profile picture' is replaced with the sidebar menu icon ☰ .

Alternatively, copy the following URL into your browser and follow the instructions:
If you don't find the email message with the link please check your spam folder.

Once you reset your password, you can log in by entering your username in the text field "Profile name" and your new password in the text field "Password".

Couldn't find what you were looking for? Contact us